Contact Us

We're here to help you!

At Runneck, customer satisfaction is at the heart of everything we do. Whether you have questions about your order, need help with sizing, want to understand our shipping and returns, or just wish to give feedback — we’re always ready to assist you.

You can reach out to us through any of the following methods:

📍 Business Address

Runneck
B Square, First Floor,
Off College Road, Near Shraddha Petrol Pump,
Yeolekar Mala, Nashik, Maharashtra – 422005,
India

📞 Customer Support Phone

+91 7046268037
Available: Monday to Saturday
Time: 10:00 AM – 6:00 PM (IST)

📧 Email Support

You can email us anytime at:
Runneck.shop@hotmail.com
We typically respond within 24 to 48 business hours.

🌐 Website

You can browse our products, place orders, and find all policy information at:
🔗 https://www.Runneck.shop

📦 Order & Delivery Related Queries

For any questions related to:

Order status or tracking
Delayed deliveries
Shipment issues
Exchange or return status
Please include your Order ID in the message/email for faster assistance.

🔄 Return & Refund Requests

If you’ve received a wrong, defective, or damaged product, or wish to initiate a return, please contact us within 7 days of delivery.

You can find our full Refund & Cancellation Policy for more information.

📣 Business Hours

Our team is available to help you on:
Monday to Saturday: 10:00 AM – 6:00 PM (IST)
Closed on Sundays and Public Holidays

📝 For Business or Partnership Inquiries

If you are a vendor, distributor, or looking for collaboration opportunities, please write to:
Runneck.shop@hotmail.com
Subject: “Business Inquiry – [Your Company Name]”

🛡️ Need Help with Payments or Technical Issues?

If you face any issues with online payments, OTP failures, or payment confirmations, please contact us immediately via:

Phone: +91 7046268037
Email: Runneck.shop@hotmail.com
We’ll coordinate with our payment gateway partner to resolve your issue swiftly.