Privacy Policy

Effective Date: 31/07/2025

Your privacy is extremely important to us. This Privacy Policy describes how Runneck.shop ("we", "our", or "us") collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website.

We are committed to maintaining transparency, data protection, and responsible use of your information in accordance with Indian law and industry best practices.

1. Business Information

Website Name: Runneck.shop
Registered Business Name: Runneck
Business Address:
B Square, First Floor,
Off College Road, Near Shraddha Petrol Pump,
Yeolekar Mala, Nashik, Maharashtra, 422005, India
Email: Runneck.shop@hotmail.com
Mobile: +91 7046268037

This Privacy Policy is applicable to all users of our website, regardless of location.

2. Information We Collect

We collect two types of data: personal information and non-personal information.

A. Personal Information

When you make a purchase or register on our site, we may collect the following:

Full name
Mobile number
Email address
Billing and shipping address
Payment method (Note: We do not store your credit/debit card or UPI details; they are handled securely by third-party payment gateways)
Order details and purchase history

B. Non-Personal Information

We may collect information such as:

IP address
Browser type and version
Device information
Website usage data (pages viewed, time spent, etc.)
Referral links and source

3. How We Use Your Information

We use your data for the following legitimate business purposes:

To process and fulfill your orders
To communicate order confirmations, tracking, and updates
To respond to inquiries and provide customer support
To send promotional emails (only with your consent)
To analyze website traffic and improve user experience
To comply with legal and regulatory obligations

4. Sharing of Personal Information

We do not sell or rent your personal information.

However, we may share your data with trusted third parties for specific purposes:

Payment Gateways (e.g., Razorpay, Cashfree, PayU) for secure payment processing
Shipping Partners (e.g., Delhivery, Blue Dart, Shiprocket) to deliver your orders
Email and SMS Service Providers to communicate with you
Analytics Tools to understand website traffic and performance

All third-party partners are contractually obligated to handle your data securely and in compliance with applicable laws.

5. Data Security

We implement industry-standard security measures to protect your personal data:

Secure Socket Layer (SSL) encryption for data transmission
Password-protected internal systems
PCI-DSS compliance by all integrated payment gateways
Regular audits of access logs and third-party integrations

Despite our best efforts, no method of data transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data only as long as necessary for:

Completing your transactions
Providing post-sale customer service
Complying with legal, tax, and audit obligations

You may request deletion of your personal data by contacting Runneck.shop@hotmail.com.

7. Your Rights

You have the right to:

Access, update, or delete your personal information
Withdraw consent for marketing communications
Request a copy of the data we hold about you
File a complaint with the appropriate data protection authority

To exercise your rights, email us at Runneck.shop@hotmail.com or call +91 7046268037.

8. Cookies and Tracking Technologies

We use cookies to enhance user experience, store cart items, and analyze site performance. You can control cookie preferences via your browser settings.

Types of cookies used:

Session cookies
Preference cookies
Analytics cookies (Google Analytics, etc.)

We do not use cookies to collect sensitive personal data.

9. Children’s Privacy

We do not knowingly collect data from children under the age of 18. If we learn that personal information has been collected from a minor without parental consent, we will promptly delete it.

10. External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy policies. Please review their policies before sharing any data.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected on this page with the "Effective Date" updated at the top. We recommend reviewing this page periodically for the latest information.

12. Contact Us

If you have any questions, concerns, or complaints regarding our Privacy Policy or data handling practices, contact us:

Runneck.shop
📍 B Square, First Floor,
Off College Road, Near Shraddha Petrol Pump,
Yeolekar Mala, Nashik, Maharashtra, 422005, India
📞 +91 7046268037
📧 Runneck.shop@hotmail.com