Terms & Conditions

Effective Date: 31/07/2025

Welcome to Runneck.shop. This website is owned and operated by Runneck, a Direct-to-Consumer (D2C) e-commerce brand based in Nashik, Maharashtra, India. These Terms and Conditions ("Terms") govern your use of the website and your relationship with us when you access, browse, or make purchases.

By using our website or placing an order, you accept these Terms and agree to comply with them fully.

1. Business Information

Website Name: Runneck.shop
Business Name: Runneck
Registered Address:
B Square, First Floor,
Off College Road, Near Shraddha Petrol Pump,
Yeolekar Mala, Nashik, Maharashtra, 422005, India
Email: Runneck.shop@hotmail.com
Phone: +91 7046268037

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or accessing under the supervision of a parent or guardian.
You are legally capable of entering into binding contracts under Indian Contract Law.

3. Products & Pricing

All product prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
We reserve the right to modify or discontinue products without notice.
We make every effort to ensure product information is accurate, but errors may occur. We are not liable for inaccuracies in product descriptions or pricing.

4. Orders & Acceptance

All orders placed on Runneck.shop are subject to availability and acceptance.
You will receive an order confirmation email upon successful placement.
We reserve the right to cancel orders in case of:
- Payment failure
- Pricing errors
- Fraudulent or suspicious activity
- Delivery to unserviceable pin codes

5. Payments

We accept payments via UPI, credit/debit cards, net banking, and wallets through secure third-party gateways such as Razorpay, PayU, or Cashfree.
We do not store your payment information.
In case of failed or incomplete payment, the order will not be processed.

6. Shipping & Delivery

Our detailed Shipping Policy can be found here. Key points include:

Orders are dispatched within 1–2 business days
Delivery time ranges from 3–7 business days
Tracking information is provided upon shipment

7. Cancellations, Returns & Refunds

Please refer to our Refund & Cancellation Policy for detailed terms. Summary:

Orders can be cancelled within 12 hours of placement
Returns are accepted within 7 days for eligible cases (e.g., damaged, incorrect item)
Refunds are processed within 5–7 working days after approval

8. Intellectual Property

All content on this website — including text, images, logos, design, and code — is the intellectual property of Runneck. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Prohibited Activities

You agree not to:

Use our website for fraudulent, abusive, or illegal activities
Upload or distribute viruses, malware, or harmful software
Violate any applicable local, state, national, or international laws
Copy or steal any proprietary content, design, or branding from our website

10. Limitation of Liability

Runneck will not be held responsible for:

Delays in delivery caused by courier or external factors
Indirect or consequential losses arising from use of our products or website
Technical issues beyond our control (server outages, payment gateway errors)

11. Indemnification

You agree to indemnify, defend, and hold harmless Runneck.shop, its team, and affiliates from any claim, liability, or loss arising from your use of the website or breach of these Terms.

12. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra.

13. Amendments

We reserve the right to modify these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the site implies acceptance of the revised terms.

14. Contact Us

For any questions or concerns related to these Terms & Conditions, please contact:

Runneck.shop
📍 B Square, First Floor,
Off College Road, Near Shraddha Petrol Pump,
Yeolekar Mala, Nashik, Maharashtra, 422005, India
📧 Email: Runneck.shop@hotmail.com
📞 Phone: +91 7046268037